Recommendations before you buy from online retailers

Recommendations before you buy from online retailers

Here are some recommendations to avoid bad surprise and to allow shopping with a peace of mind.

• Online retailer: some informations should be readily noticeable. Some of theses informations may be the physical address of the company (if it is based overseas then make sure you verify that there is contact information for customer care) and with clear privacy policy statement.
• The online retailer must imperatively have a customer careline that is reachable either by e-mail or telephone.
• The General Conditions of sales must be available on the site for buyers to read. The conditions must clearly state the terms between seller and buyer, terms of shipping delay, and, in case of problem, the delay of reimbursement. Therefore, sites whose general conditions minimise responsibilities of the seller should be avoided in any case.
• The warranty is also important. You must check what warranty policy is proposed by the site: length, rules & conditions of warranty, etc.
• Shipping delay: It must be clearly outlined for you before you submit the order. Likewise, check that the product is not out of stock: more and more sites are offering this service, which should be distinguished from those that do not.
• We have developped a forum «Online Shop Reviews» which allows you to check a site´s reputation based on customer reviews by site members. There is never a censor on Piggy-code.co.uk: all positive and negative comments are posted in total transparency.
• Before submitting your order, carefully check the number of products: sometimes, online retailers add additional items (extended warranty, accessories, etc.) that involve extra costs.
• Online payment must be secured. You should look for symbols like a check sign or a padlock icon with a security certificate available for viewing.
• Last but not least, never finalise any order before doing a search on Piggy-code.co.uk for voucher codes that might be available for this online retailer.